Dashboard, tasks & reports
A home dashboard, personal tasks, a shared people directory and reports covering analytics, centre operations, at-risk students, marketing attribution and scheduled exports.
Used by Owner, Operations head, Centre manager, All staff
Staff dashboard
NewA role-aware home page that shows each staff member what needs their attention.
My tasks
NewPersonal and delegated tasks, including callback tasks created automatically from missed calls.
People directory
NewOne record per person (lead, student, guardian, alumni) with history, guardians, photo, custom fields and suspensions.
Global search
NewSearch across records from anywhere in the app.
Analytics with drill-down
NewCharts on admissions, attendance, results and revenue that drill down to the underlying rows, with email subscriptions to scheduled reports.
Centre operations comparison
NewCompares centres on room use, cancellations, grading, admissions, leads, support and placements.
At-risk students
NewLists active students by dropout risk score, with the reasons behind each score.
Marketing attribution
NewShows which sources and campaigns bring enquiries and admissions, using website visit attribution.
Exports (CSV, Excel, PDF)
NewDownload reports and data as CSV, Excel or PDF; old export files are cleaned up automatically.
Saved views
NewSave filtered lists to come back to them later.
Enquiries & admissions
A lead CRM with calling, WhatsApp, campaigns and referrals, feeding an admissions process with documents, e-KYC, offer letters by e-sign, and parental consent.
Used by Counsellor, Telecaller, CRM manager, Marketing, Admissions officer
Lead pipeline
NewLeads move through configurable stages; bulk update, merge duplicates, quote fees and launch workflows from the lead.
Lead capture from many sources
NewLeads arrive from Meta and Google lead ads, website forms, a public API, CSV import, calls and WhatsApp messages.
Rule-based lead assignment
NewAssigns new leads by priority rules, skips staff on leave, and records a readable reason for every assignment.
Follow-up escalation
NewLeads with no action within the configured time are escalated automatically every 15 minutes.
Lead score with reasons
NewA 0–100 enrolment-likelihood score from source, engagement, recency and application progress, showing the points behind it.
Duplicate check
NewMatches incoming contacts to existing people without silently merging uncertain matches; ambiguous ones go to a review queue.
AI lead summary
NewAIOne click summarises where a lead stands, their interests and objections, and suggests a next step.
Click-to-call, IVR and call recordings
NewCalls through Exotel or Twilio with IVR menus; answered calls log to the lead and missed calls become callback tasks.
Call scripts and objection answers
NewScripts and ready answers to common objections for counsellors and telecallers.
Two-way WhatsApp
NewSend templates and reply to people on WhatsApp from their record; unknown numbers that message in become leads.
AI WhatsApp reply drafts
NewAIDrafts a reply in the person's language from the conversation, leaving placeholders for facts; the counsellor edits and sends.
Counselling appointments
NewPublish counselling slots; prospects book online and get reminders.
Counsellor targets
NewSet and track admission targets for counsellors and teams.
Campaigns, segments and sequences
NewEmail, SMS and WhatsApp campaigns to segments of leads, students, alumni or guardians, with send approval, drip sequences and QR codes.
Marketing calendar
NewA calendar of planned campaign sends.
Approved message templates
NewMessage templates that need approval before use, including DLT-registered SMS template IDs.
Referral programme
NewStudents refer friends through a link; staff approve and issue rewards, which expire on schedule.
Fee quotes
NewSend a lead a downloadable fee quote for a course.
Online applications
NewApplicants apply on the website, upload documents and pay the application fee online.
Admission review and decision
NewReview applications and documents, apply coupons or discounts with approval, admit groups and record decisions.
Aadhaar / DigiLocker e-KYC
NewApplicants verify identity through Digio; the system flags whether the verified name matches the record.
Offer letters by Aadhaar e-sign
NewSend offer letters for e-signature; a new letter cancels any unsigned earlier one.
Parental consent for minors
NewCollect a guardian's consent for students under the configured age, by private link or recorded signed form.
Academics & learning
Courses with versioned curricula, batches and timetables, live, online and hybrid sessions, attendance, an LMS with many lesson types, a question bank, online exams with proctoring, and grading.
Used by Academic coordinator, Faculty, Guest faculty
Courses and versioned curricula
NewCourses with modules, lessons, assessments, skills and credits; publish new versions without disturbing students on old ones.
Batches with waitlists
NewBatches with capacity, members and a waitlist that fills freed places automatically and tells the student.
Scheduling conflict checks
NewEvery session is checked against rooms, faculty, holidays, blocked rooms and faculty clearance before it is saved.
Slot suggestions and timetable generation
NewSuggests session times with reasons, or generates a steady multi-week timetable that passes every conflict check.
In-person, online and hybrid sessions
NewSession types, make-up classes, substitutes, cancellations and a teaching log; Zoom meetings are created automatically.
Attendance: roll call, QR check-in, Zoom and biometric
NewMark attendance by roll call, student self check-in with a rotating code, Zoom join data, or biometric/RFID device punches.
My teaching
NewA teacher's schedule, office hours, student messages, groups and grading queue in one place.
Online lessons
NewText, video, audio, image, slide, embed and poll lessons with bookmarks, completion and video progress tracking.
Protected video library
NewUpload videos to Mux or VdoCipher and play them with signed, protected playback.
SCORM packages and LTI 1.3 tools
NewPlay SCORM packages and launch external LTI 1.3 learning tools inside lessons.
Question bank
NewChoice, true/false, numeric, fill-in, matching and short-answer questions with explanations; import in bulk.
AI question drafts
NewAIDrafts questions on a topic, type and difficulty; drafts pass the normal validator and are saved only when a teacher picks them.
Online exams with random papers
NewExam papers with fixed and randomly drawn questions and shuffled options; each student's paper is frozen at the start.
Exam proctoring and device check
NewRecords tab-leaving and snapshots during proctored exams and auto-submits after too many exits; markers review the evidence.
Copying check on written work
NewCompares each written submission with every other submission to the same assessment and flags overlap for a person to review.
Grading, moderation and release
NewGrade with rubrics, comment on submissions, moderate marks, release results, manage grade scales and group assignments.
AI grading suggestions
NewAISuggests marks per rubric criterion or question with feedback and concerns such as possible copying; the teacher decides, nothing is saved automatically.
Exam results analysis
NewResults analysis per exam for teachers.
Faculty office hours
NewTeachers publish office-hour slots and students book them.
Badges and achievements
NewDefine badges that students earn and can show or hide on their profile.
Student portal
Students' own space for courses, timetable, assignments and exams, attendance, grades, certificates, fees, messages, requests, events, placements and an AI doubt tutor. Installable as a web app with push notifications.
Used by Student
Personal dashboard
NewA home page of widgets that students can rearrange; admins set the default layout.
Courses, lessons and coursework
NewStudy lessons, take exams, submit assignments, keep notes and to-dos, and see deadlines.
AI doubt tutor
NewAIStudents ask questions about a lesson; answers are grounded in the lesson and explain the method instead of giving graded answers.
Calendar and timetable
NewPersonal timetable and calendar, with a subscribable calendar feed.
Attendance, grades and marksheet
NewAttendance record, grades and a marksheet view.
Fees, statements and online payment
NewSee dues and a fee statement, pay online, and set up UPI autopay or a bank e-mandate.
Requests and support
NewRaise requests from a catalogue (certificates, corrections, documents and more) or support tickets, track them and rate the result.
Messages with teachers
NewDirect messages between students and the teachers of their batches.
Certificates with public verification
NewStudents view issued certificates; anyone can verify a certificate on a public page.
Sign and verify documents
NewStudents e-sign offer letters and complete e-KYC from the portal.
Getting started checklist
NewNew students accept policies and complete onboarding steps; staff track who has finished.
My services
NewStudents see their transport, hostel and library services.
Installable web app with push notifications
NewStudents can install the portal on their phone and receive browser push notifications over HTTPS.
Notification and marketing choices
NewStudents choose notification channels, digests and marketing consent.
Native mobile apps
NewMobile apps for students, guardians and faculty, connected through the Academy API with sign-in tokens and push notifications.
Guardian portal
Parents and guardians see the students linked to them, pay fees and raise allowed requests, within what each link permits.
Used by Parent / guardian
Linked students
NewSee each linked student's attendance, results and fees, as each link allows.
Absence, result and fee alerts
NewGuardians are notified of absences, results and fees.
Guardian requests
NewGuardians raise allowed requests for their students and hear the decision.
Student support
Student requests with approvals that do the work on approval, support cases, intervention rules for at-risk students, surveys, announcements, events and webinars, discussions and certificates.
Used by Student relations, Academic coordinator, Technical coordinator, Centre manager
Request handling that does the work
NewCertificate, replacement, completion, statement, correction and document requests carry out the change once approved.
Support cases
NewCases with assignment, watchers, related cases, comments, attachments and action plans.
Intervention rules
NewRules that watch for risk signals and open cases automatically, with a dry run before going live.
Enrolment changes and approvals
NewBatch transfers and other enrolment changes go through approval; accommodations and unlocks are recorded.
Surveys and feedback
NewCourse and service surveys that students answer in the portal, with results for staff.
Announcements
NewPublish announcements to students in the portal.
Events and webinars
NewPublic and student events with registration, reminders, attendance, feedback and attendance certificates.
Moderated discussions
NewDiscussion groups and threads with reporting and moderation.
Certificate issue, reissue and revoke
NewIssue, reissue and revoke certificates with frozen document wording.
Careers & alumni
Placement opportunities, employers, applications and interviews, shareable candidate profiles, and an alumni network.
Used by Placement coordinator, Student, Alumni
Placement opportunities
NewPost opportunities, track applications and schedule interviews.
Employer records
NewEmployer directory with verification.
Shareable candidate profiles
NewShare a student's profile and resume with an employer by link, with the student's consent.
Alumni network and stories
NewAlumni records, an alumni portal and reviewed success stories.
Finance
Fee plans, scholarships and discounts, invoices and receipts, GST, online and offline payments, refunds and reversals, cheques, daily cash closing, reconciliation, budgets and profit and loss.
Used by Accountant, Owner, Centre manager
Fee plans and instalments
NewFee plans with instalments, late fees applied automatically, and reminders before due dates.
Scholarships, coupons and discount rules
NewScholarships with scored awards and approval, coupons, discount rules and fee waivers with a decision step.
Invoices, receipts and disputes
NewInvoices with adjustments, voids, disputes, receipts and access exemptions.
GST tax invoices and e-invoicing
NewGST tax invoices and credit/debit notes; e-invoice JSON for business buyers and recording of IRN, acknowledgement and signed QR.
Online payments
NewPay by Razorpay, Cashfree or Stripe, with each centre able to use its own Razorpay account.
UPI autopay and e-mandates
NewStudents approve a limit once; instalments are collected on the due date after a one-day notice.
Refunds with approval and reversals
NewRefunds go through approval; payments can be reversed with a record of why.
Post-dated cheques
NewRecord cheques against invoices and track their status.
Daily cash closing
NewEach centre closes the day's cash and a reviewer checks it.
Reconciliation and Tally export
NewMatch gateway settlements and bank statements to payments, and export to Tally.
Fee ageing
NewOutstanding fees by age band, downloadable.
Course access on overdue fees
NewLearning access can be limited automatically when fees are overdue, with exemptions.
Budgets and profit & loss
NewMonthly budgets per centre against actuals, and profit and loss by centre and course.
Exchange rates
NewExchange rates refreshed daily for fees in other currencies.
Facilities
Library, transport, hostels, inventory and expenses with approval.
Used by Librarian, Transport manager, Hostel warden, Store keeper
Library
NewCatalogue, issue, renew and return items.
Transport
NewRoutes, vehicles and riders.
Hostels
NewHostel rooms, allocations and vacating.
Inventory
NewStock and asset records with movements.
Expenses with approval
NewRecord expenses with receipts, approve them and mark them paid.
Staff & HR
Staff records, leave, a team calendar, payroll for salaried, hourly and per-session staff, payslips, Form 16 data, appraisals and a staff help centre.
Used by HR manager, All staff
Staff records
NewStaff profiles with bank details stored encrypted.
Leave requests
NewStaff apply for leave and managers decide; staff on leave are skipped when leads are assigned.
Team calendar
NewA shared calendar of classes and absences.
Payroll for salaried, hourly and per-session staff
NewMonthly payroll from salary, hours taught or sessions, with approval, bank file and statutory reports.
Deduction rules (PF, ESI, professional tax)
NewConfigurable deductions and employer contributions; an Indian starting set covers PF, ESI and state professional tax.
Payslips and tax statements
NewStaff see their payslips and annual salary statements for Form 16 Part B and the TDS return.
Appraisals
NewAppraisal cycles with self-review and manager review, supported by teaching evidence.
Staff help centre
NewHelp articles for staff, shown on back-office pages and in a help centre, with helpful votes.
Google and Outlook calendar sync
NewStaff connect Google or Outlook calendars for two-way sync every 15 minutes.
Website
A built-in public website with pages, blog, forms, course pages, events, testimonials, faculty profiles, redirects, SEO controls and A/B tests, connected directly to the lead pipeline.
Used by Marketing, Website editor
Page builder with review and scheduling
NewBlock-based pages (pricing, tabs, video, map, placement results and more) with review requests, scheduled publishing and translations.
Lead forms with spam protection
NewForm builder whose submissions become leads; Cloudflare Turnstile and failed-submission tracking.
Blog
NewBlog posts with a public blog.
A/B tests
NewTest page variants against each other.
SEO tools
NewSitemap, robots.txt, redirects and analytics tags (GA4, GTM, Meta Pixel).
WhatsApp chat button
NewA WhatsApp chat button on the public site in the academy's theme colours.
Administration
Organization and centre settings, roles and access, custom fields, data import, workflows, interface studio, integrations, attendance devices, audit log and privacy tools.
Used by Admin, Owner, IT
Centres, rooms and holidays
NewCentres with rooms, room blocks, opening hours, holidays and their own provider settings.
Roles, teams and centre access
NewCustom roles from 82 permissions, 21 ready-made roles, teams, and per-centre staff assignments.
Custom fields
NewAdd your own fields to records without code.
Document wording with versions
NewEdit the wording of certificates, letters and receipts per centre; issued documents keep the version they used.
Data import from old systems
NewImport students, staff, opening balances and other records from CSV with every row checked first.
No-code workflows
NewWorkflows with triggers, conditions, waits and approvals, a simulator, run logs and retry from the failed step.
Interface studio
NewChange colours, fonts and layouts as a draft, publish it, and restore earlier versions.
Portal modules, widgets and request catalogue
NewTurn portal modules on or off, set quick links, design the student dashboard and define request types.
Integrations, webhooks and provider health
NewSigned outbound webhooks with retries and redelivery, LTI tools, and hourly health checks of connected providers.
Attendance devices
NewRegister biometric or RFID readers, revoke them, and import card or fingerprint identifiers.
Hindi and Arabic interface
NewEvery screen, message and email available in English, Hindi and Arabic; Arabic switches the layout to right-to-left. Each person picks their language.
Tamper-evident audit log
NewEvery important change is logged with who, when and why; entries are chained and verified daily.
Privacy tools and breach register
NewPersonal data export, erasure, retention rules and a breach register with the 72-hour Board deadline and reminders.